Utility Training Institute – Key Accounts Group Roundtable

Jacksonville, Florida
May 4, 2017 • 10:00am – 3:00pm
Hosted by JEA


The Key Accounts Group provides members the means to exchange information and ideas for utilities developing and maintaining mutually beneficial long-term relationships with major commercial and industrial customers, and other key accounts. Attendees are responsible for developing and maintaining a personalized business relationship and acting as the primary contacts for their utility’s key accounts by identifying, expediting, and coordinating services.

Please come prepared to share new developments and programs at your utility and to discuss any training needs for your key accounts staff.  There will be a roundtable discussion to allow everyone to discuss issues that are impacting their utility.


  • Welcome: JEA Director
  • Self-introductions
  • Presentation: JEA
  • Committee Roundtable Discussion
  • (More detailed agenda under development)

Who Should Attend?
Account Executives, Commercial Services Managers, Key Accounts Representatives, Key Account Managers, Customer Service Managers, Commercial Account Representatives

Registration Fee:
No charge (lunch provided)

Meeting Location:
JEA Plaza Tower – Downtown Jacksonville
21 West Church Street
Jacksonville, FL 32202

Suggested Hotel Locations:
Omni Hotel
245 Water Street
Jacksonville, FL 32202
Phone: (904) 355-6664

Hampton Inn Downtown Jacksonville
1331 Prudential Drive
Jacksonville, FL 32207

Contact Cheryl Anderson, Deputy Executive Director of Education, Member Services, Facilities and Mutual Aid, FMEA (850) 251-5465, canderson@publicpower.com