Presentations

A collection of past conference and workshop presentations is available for educational use only. If you would like copies of any presentation from an past Conference, please e-mail FMEA Information Management Coordinator, Denise Hill at dhill@publicpower.com.


2014 Annual Conference

Electric Utility 101, Barry Moline, Executive Director, Florida Municipal Electric Association Opening

General Session

Strategic Planning: Simple, Straightforward and Streamlined,Jean Freeman, President, Jean Freeman & Associates, Fairfax, Va.

Connecting with employees from different generations, Danette Scudder, Member Services Manager, Tennessee Valley Public Power Association, Chattanooga, Tenn.

An Insider’s View of Florida Politics and the Future of Florida’s Business Climate, Senator George LeMieux, Florida’s 34th United States Senator in the 111th Congress, Chairman of the Board of the Gunster Law Firm, Ft. Lauderdale

General Session

Increasing Your Access to Bank Credit and Improving Your Borrowing Costs, Karl Pfeil III, Senior Vice President, Wells Fargo Bank, New York, NY

The Future of the Electric Industry: Managing Change to Ensure Long Term Viability, David Porter, Director, U.S. Strategic Accounts, Electric Power Research Institute, Charlotte, NC

  • Legal Seminar

Back to the Future: Sovereign Immunity Limitations and Liability Issues Arising from Antiquated Pole Attachment Agreements, Grant Lacerte, General Counsel, Kissimmee Utility Authority

Public Records: Challenges, Pitfalls and Update to Florida Law,Shayla McNeill, Utilities Attorney, Gainesville Regional Utilities

  • Breakout Session – Policymaker Forum

Seven Habits of Highly Effective Boards, Jean Freeman, President, Jean Freeman & Associates, Fairfax, Va.

  • Breakout Session – Controlling Cost

Educating Customers with a Utility Customer Academy, Alan Shaffer, Deputy General Manager, Lakeland Electric

Determining the Effectiveness of Your Social Media Communications,Chris Gent, Vice President of Corporate Communications, Kissimmee Utility Authority

Handling an Emergency at Your Utility, Lynne Tejeda, General Manager, Keys Energy Services

Handling an Emergency at Your Utility, Larry Novak, Assistant City Manager – Utilities, City of Ocala


2013 Annual Conference

Electric Utility 101, Barry Moline, Executive Director, Florida Municipal Electric Association

Ratemaking for Policy-makers, Mark Beauchamp, President, Utility Financial Solutions, Lansing, Michigan

Opening General Session Strategic Planning – Why Bother? Lane Mahaffey, Lead Consultant, EnerVision Inc., Tampa

The Cyber Security Threat and How to Address It Now, Bruce Gordon, Vice President, Sales and Marketing, N-Dimension Solutions Inc., Houston, Texas

Finding the Right Fit For Solar Energy in Utility Economic Dispatch, Karl R. Rábago, President, Rábago Energy LLC, Austin, Texas Breakout Session

  • Legal Seminar

Florida Politics – The Good, The Bad, and The Ugly, David Royse, Editor, News Service of Florida, Tallahassee

The Evolving Relationship Between Cities and Their Electric Utility, Kreg McCollum, Vice President, Business and Management Consulting, SAIC Energy, Environment & Infrastructure, LLC, Sacramento Legal Seminar

Nuclear Power in Your Future? Probably, But When? Robert Scheffel “Schef” Wright, Shareholder, Gardner, Bist, Wiener, Wadsworth, Bowden, Bush, Dee, LaVia & Wright, P.A., Tallahassee

Regional Transmission Planning, Right? Order 1000 and Florida’s Compliance, Daniel B. O’Hagan, Associate General Counsel Florida Municipal Power Agency, Orlando

  • Breakout Session – Policymaker Forum

Community Engagement and Outreach Strategies, Nona Jones, Community Relations Manager, Gainesville Regional Utilities

  • Breakout Session – Controlling Cost

Successful Policies to Improving Credit and Collections, Gilbert Hamberg, Esqure, Yardley, Penn.

Developing Successful Time of Use Pricing, Mark Beauchamp, President, Utility Financial Solutions, Lansing, Michigan

The Impact of the Affordable Care Act on Cities, Sharon Adams, Human Resources Director, Florida Municipal Power Agency


2012 Utility Education & Trade Show Day

  • General Session

Managing Social Media in a Crisis: The Good News, the Bad News, and What You Can Do About It, Chris Gent, Vice President of Corporate Communications, Kissimmee Utility Authority

Hooked on Safety: Changing Attitudes – Producing a Safety Culture, Billy Robbins, Founder and CEO, Jubilee Enterprises International, Inc. Broken Arrow, Oklahoma

  • Breakout Session: Customer Connections

Prepaid 101: The Building Blocks for a Successful Prepaid Program, Jeff Severs, Chief Operating Officer, Exceleron Software, Dallas, TX

Taming the Datastream: How Advanced Grid Technologies Will Change Customer Service, Steve Bell, Vice President – Business Development, ElectSolve Technology Solutions & Services, Inc., Austin, TX

Navigating Customers’ Smart Meter Concerns: Communicating Facts vs. Fiction and Options, Joe Noel, Supervisor of Resource Management, Ocala Utility Services

Transforming Call Centers: KUA At-Home Agents, Patti LaMarche, Call Center Supervisor, Kissimmee Utility Authority

  • Breakout Session: Lineworker Training

Txt U L8tr: Field Communicating Procedures, Mike McCleary, Training and Safety Specialist, Electric Cities of Georgia

PCB Basics for Lineworkers, Jonathan Hull, Vice President, S&ME Engineering Integrity, Tampa

Unique Reliability and Safety Challenges, Charlie Russell, T&D Supervisor and Steve Perkins, (MS Word doc) System Operations Engineer, Lakeland Electric

Training for Success: City of Tallahassee Apprentice Training Program, Sam Holt, Utility Training & Safety Specialist, Tallahassee Electric Utility

  • Breakout Session: Transmission & Distribution

PCBs: Identifying Various Matrices, Current Regulations, and What Happens When They Leave Your Facility, Jessica Pennington, Environmental Compliance Manager, Florida Transformer, Defuniak Springs

Advanced Grid Information Overload: Will We All Be Drinking from a Fire Hose? Steve Bell, Vice President – Business Development, ElectSolve Technology Solutions & Services, Inc., Austin, TX

2013 Energy Connection Conference & Trade

  • General Session

What do OUC, JEA, Ocala and Tallahassee have in common? The Prepaid Revolution! Cas Hutson, Program Manager, Exceleron

Florida Report: Future Generation, Regulatory Environment and Legislative Update Barry Moline, FMEA Executive Director

Cyber security Awareness Information all Utility Personnel Should Know, Ed Allitt, Senior Cyber Solutions Specialist, N-Dimension Solutions

  • Breakout Session: Customer Connections

Collaborating to Deliver Excellent Customer Service Operations, Ruby Irigoyen, Vice President, Customer Service, ENCO Utility Services, Hemet, California

The Importance of Providing Convenient Payment Options for your Customers, Robert Drab, Money Gram

Turning CSRs into Public Power Ambassadors, Bill Abramowicz, Customer Service Manager, Fort Pierce Utilities Authority and Cheryl Anderson, Director of Training and Member Services, FMEA

  • Breakout Session: Lineworker Training

Responding When Tragedy Strikes, Tommy Grassi, Line Supervisor and David Price, T&D Director, Keyes Energy Services

Distribution Induced Voltage and Grounding Procedures, Randy Beckes, Director of Training, PowerSecure, Flintstone, Georgia

Effective Leadership Skills every First Line Supervisor/Crew Leader Should Know, Charlie Russell, T&D Supervisor, Lakeland Electric

  • Breakout Session: Transmission & Distribution

Aerial Asset Management for Faster Storm Recovery, GPS and Vegetation Management, Gretchen Christy, Director of Utility Services, Photoscience

Benefits and Opportunities for Smart Voltage Reduction, Wayne Hartman, Smart Grid and Protection Applications, Beckwith Electric Company Smart Data Population for Engineering and Operations, Ed Carlson, Executive Vice President, Milsoft Utility Solutions, Inc.

Lessons Learned from Tallahassee Electric’s AMI Deployment, Matt Matherne, Utility Accounts Administrator, City of Tallahassee, Utility Business & Customer Services

  • Breakout Session: Safety & Training

Responding When Tragedy Strikes, Tommy Grassi, Line Supervisor and David Price, T&D Director, Keyes Energy Services

Preventing Violence in the Workplace, Mel Poole, Safety & Training Coordinator, Ocala Utility Services

AMI Deployment Impact: Creating New Opportunities for Meter Readers, Matt Matherne, Utility Accounts Administrator and Antonio Jackson, Field Services Supervisor, City of Tallahassee

The Globally Harmonized System Training Requirements, Randy Patterson, Safety and Compliance, PowerSecure, Tallahassee


2012 Utility Education & Trade Show Day

  • General Session

Managing Social Media in a Crisis: The Good News, the Bad News, and What You Can Do About It, Chris Gent, Vice President of Corporate Communications, Kissimmee Utility Authority

Hooked on Safety: Changing Attitudes – Producing a Safety Culture, Billy Robbins, Founder and CEO, Jubilee Enterprises International, Inc. Broken Arrow, Oklahoma

  • Breakout Session: Customer Connections

Prepaid 101: The Building Blocks for a Successful Prepaid Program, Jeff Severs, Chief Operating Officer, Exceleron Software, Dallas, TX

Taming the Datastream: How Advanced Grid Technologies Will Change Customer Service, Steve Bell, Vice President – Business Development, ElectSolve Technology Solutions & Services, Inc., Austin, TX

Navigating Customers’ Smart Meter Concerns: Communicating Facts vs. Fiction and Options, Joe Noel, Supervisor of Resource Management, Ocala Utility Services

Transforming Call Centers: KUA At-Home Agents, Patti LaMarche, Call Center Supervisor, Kissimmee Utility Authority

  • Breakout Session: Lineworker Training

Txt U L8tr: Field Communicating Procedures, Mike McCleary, Training and Safety Specialist, Electric Cities of Georgia

PCB Basics for Lineworkers, Jonathan Hull, Vice President, S&ME Engineering Integrity, Tampa

Unique Reliability and Safety Challenges, Charlie Russell, T&D Supervisor and Steve Perkins, (MS Word doc) System Operations Engineer, Lakeland Electric

Training for Success: City of Tallahassee Apprentice Training Program, Sam Holt, Utility Training & Safety Specialist, Tallahassee Electric Utility

  • Breakout Session: Transmission & Distribution

PCBs: Identifying Various Matrices, Current Regulations, and What Happens When They Leave Your Facility, Jessica Pennington, Environmental Compliance Manager, Florida Transformer, Defuniak Springs

Advanced Grid Information Overload: Will We All Be Drinking from a Fire Hose? Steve Bell, Vice President – Business Development, ElectSolve Technology Solutions & Services, Inc., Austin, TX


2012 FMEA-FMPA Annual Conference

Electric Utility 101, Barry Moline, Executive Director, Florida Municipal Electric Association

Unhappy residents and high utility bills: Problem or Present?,Cheryl Anderson,Director of Training & Member Services, Florida Municipal Electric Association

General Session

Who Will Win The Presidential Election – And a Few Other Elections…, Susan MacManus, Professor of Political Science, University of South Florida, Tampa

To Sell or Not to Sell? What are the Questions? R.L. Willoughby, President, Power Services, Inc., Raleigh, N.C.

The Public Power Business Model – Is It Still Relevant?, Jeff Tarbert, Senior Vice President, American Public Power Association, Washington, D.C.

Comparing Energy Resources – Which is the Best, and How do We Plan for the Future?, Gordon Ettie, President, Energy Scienomic, Inc., Miami

Financial Outlook 2012: America in Transition, Mark Vitner, Senior Economist, Wells Fargo Securities, Charlotte, N.C.

  • Breakout Session – Legal Seminar

Achieving Maximum Value from Your Pole Attachment Fees, Walter C. West, Executive VicePresident, Participant Services, Electric Cities of Georgia, Inc., Atlanta, Ga.

  • Breakout Session – Policy Makers Forum

Tenacious Problem Solving, Beth Rawlins, Owner, Beth Rawlins, Inc,

  • Breakout Session – Controlling Cost

Privatizing Your Utility Staff for Greater Savings, Dennis Eastman, President, and Ruby Irigoyen, Senior Vice President, ENCO Utility Services, Anaheim, Calif.

“Selling” Your Utility While Maintaining Control and Revenues, Brian Armstrong and Thomas Giblin, Shareholders, Nabors Giblin & Nickerson P.A., Tallahassee and Tampa

Hedging – Dinged If You Do, Dinged If You Don’t, Roger McDonald, Manager, Energy Trading, City of Tallahassee Electric Utility


2011 FMEA-FMPA Annual Conference

  • Pre-Conference Seminar

Electric Utility 101, Barry Moline, Executive Director, Florida Municipal Electric Association

Don’t Blow a Circuit: Communicating with the Public in a Time of Crisis, Jerry Kidd, President & Patricia Rodriguez, Agency Director, Kidd Group, Tallahassee

  • General Session

A Gigawatt Worth of Marketing, Jerry Kidd, President & Patricia Rodriguez, Agency Director, Kidd Group, Tallahassee

Natural Gas: Fuel of the Present, But What About the Future? Skip Horvath, President, Natural Gas Supply Association, Washington, D.C

Strategic Planning: A Key to Goverance Leadership, Jean Freeman, President, Jean Freeman & Associates, Fairfax, Va.

The Future of Energy, and the Impact of the Nuclear Crisis in Japan, Lonnie Carter, President and Chief Executive Officer, Santee Cooper, Moncks Corner, SC, and Immediate Past Board Chair, American Public Power Association

Financial Outlook 2011: America in Transition, Michelle Meyer, Senior u.S. Economist, Bank of American Merrill Lynch Global Research, New York, NY

Reducing Your Financial Risks – Pension Disclosure and Greenhouse Gas Emissions, Robert Kappelmann, President, RLK Associates, St. Augustine

Reducing Your Financial Risks – Pension Disclosure and Greenhouse Gas Emissions, Art McMahon, Partner, Nixon Peabody LLP, New York, NY

  • Breakout Session – Legal Seminar

FERC vs. NERC: Reliability Lost? Cynthia Bogorad, Partner, Spiegel & McDiarmind LLP, Washington, D.C.

  • Breakout Session – Policy-makers Forum

Assisting Low-Income Customers So Their Consumption and Bills Actually Decline, David Byrne, Energy Services Director, City of Tallahassee

Assisting Low-Income Customers So Their Consumption and Bills Actually Decline, Payson Tidden, DSM Program Manager, JEA

Assisting Low-Income Customers So Their Consumption and Bills Actually Decline, Bobby Collins, Manager of Conservation Commercial Accounts, Orlando Utilities Commission

  • Breakout Session – Controlling Cost

Smart Grid for Dummies – And Results to Date, Reese Goad, Director, Utility Business and Customer Services, City of Tallahassee

Expanding Electric Vehicles to Reduce Carbon Emissions and Grow Electric Load, Jennifer Szaro, Renewable Manager, Orlando Utilities Commission

Changing Customer Energy Consumption Behavior, Bill Shepherd, Energy & Business Services Manager Gainesville Regional Utilities & Chris Patton, Client Solutions Executive, OPOWER


2011 Utility Education & Trade Show Days

  • SmartGrid Workshop

SmartGrid as a Service – An Affordable Path to SmartGrid Solutions, Steve Root, Assistant Vice President – SmartGrid Division, SAIC Energy, Environment Infrastructure

How Your Smart Grid Project Can Fund Itself, Bill Simpson, Sustainability Coordinator, Johnson Controls, Inc.

Hosted AMI: A Lower Cost and Lower Risk Approach, Bob Hannough, Director, Regional Sales and Kim Harrison, Inside Sales Coordinator, Tantalus Systems Corporation

  • Breakout Session – Customer Connections

Pay as You GO! Implementing Pre-Paid Metering, Chad Lynch, Information Systems Analyst, Ocala Utility Services

Best Practices and New Strategies in Utility Collections, Mike Pellegrino, Area Vice President, Credit Protection Association, Nashville, Tenn. Customer Service Benchmarking: How Does Your Utility Rate? Ken Buckstaff, Managing Director, First Quartile Consulting, El Segundo, Calif.

  • Breakout Session – Transmission & Distribution

Integrating Your SCADA Systems with Your Utility Network – Security Issues, Problems and Solutions, Erik Gomez, Director of Services, IOActive, Inc. and e-Tech Services, Gainesville

T&D Benchmarking: How Does Your Utility Rate? Ken Buckstaff, Managing Director, First Quartile Consulting, El Segundo, Calif.

Power Factor Correction – Common Problems and Solutions, C. Ed Wisser, Senior Transmission Engineer, Fred Wilson & Associates, Inc., Jacksonville

  • Breakout Session – Safety/Training & Lineworkers

Ready, Set, Action: Staging a Mock Utility Disaster, Steve Langley, Director Risk Management, Safety & Technical Training Division, OUC and Michelle Scharfenberg, Safety and Worker’s Compensation Administrator, KUA