Welcome to the portal for free, online training portal for FMEA Utility Members. We offer unlimited use of more than 70 courses in 7 categories. Customer Service, Safety Training, Finance, Alternative Energy, Human Resources, Transmission and Distribution, and Management and Supervision.
It doesn’t matter where you work within the energy profession, from customer service, safety, finance, linework to energy delivery, developing and honing your work skills is an ongoing process. And now, those educational opportunities are as close as your computer. So forget the travel reservations – it’s all free and at your fingertips.
For complete course information, to register or simply to learn more,
Contact:
Cheryl Anderson
Director of Training & Member Services
canderson@publicpower.com
850-251-5465
All Employees
- Americans with Disabilities Act
- Atoms, Conductors, Insulators and Flow
- Business Continuity Planning
- Business Etiquette
- Business Writing Skills
- Change Management
- Circuits and Wires
- Coaching Employees
- Conflict Resolution
- CPR – AED Training
- Customer Service – Face to Face and on the Phone
- Delegation Skills
- Direct and Alternating Current
- Diversity in the Workplace
- Drug-free Workplace Program
- Electricity Industry – An Introduction
- Electricity Transmission and Grid Management
- Ethics for Electric Utilities
- FACT Act Red Flags Programs for Energy Utilities
- First Aid Training
- Greening the Office
- Handling Consumer Complaints
- Home Energy Use – Helping Lower Electricity Bills
- Meeting Management Skills
- Negotiation Skills
- Office Safety
- Oral Communication Skills
- Pandemic Planning
- Personal Computer and Internet Security
- Sexual Harassment in the Workplace
- Stress Management
- Time Management
- Unlawful Harassment
- Violence in the Workplace
- Voltage, Current and Resistance
Business Development
- Administrator’s Guide to An Effective Learning Program
- Algae for Energy
- Alternative, Renewable, Sustainable, and Green Energy
- Basic Financial Statements
- Biomass Energy – An Overview
- Business Writing Skills
- Cogeneration: Combined Heat and Power
- Community Relations Programs
- Conflict Resolution
- Customer Service – Face to Face and on the Phone
- Direct Mail Marketing Techniques
- Diversity in the Workplace
- Electric Cars – The Issues
- Electric Utility Accounting
- Electricity Conservation Programs
- Electricity Distribution
- Federal Energy Regulatory Commission (FERC)
- Fuel cells
- Geothermal Energy
- Grid-Scale Power Storage for Intermittent Sources of Electricity
- Handling Consumer Complaints
- Handling Sales Objections
- Hiring Skills
- Home Energy Use – Helping Lower Electricity Bills
- Hydrogen for Energy
- Hydropower
- Interview Skills
- Landfill and Digester Gas (Biogas)
- Leadership Skills
- Meeting Management Skills
- Negotiation Skills
- North American Electric Reliability Corporation (NERC)
- Nuclear Electricity
- Office Safety
- Oral Communication Skills
- Performance Appraisals and Meetings
- Personal Computer and Internet Security
- Project Management
- Sales Management
- Sales Skills for Electric Utilities
- Sexual Harassment in the Workplace
- Smart Meters
- Solar Energy for Electricity and Heating
- Stress Management
- Supervisory Management I
- Supervisory Management II – Performance Management
- Team Building
- Teams and Team Effectiveness
- Telemarketing Programs and Skills
- Time Management
- Wind Energy
Customer Billing
- Electricity Diversion, Detection and Revenue Recovery
- FACT Act Red Flags Programs for Energy Utilities
- Handling Consumer Complaints
- Home Energy Use – Helping Lower Electricity Bills
- Key Customer Programs
- Meeting Management Skills
- Negotiation Skills
- Office Safety
- Oral Communication Skills
- Payment Card Data Security
- Personal Computer and Internet Security
- Sexual Harassment in the Workplace
- Smart Meters
- Stress Management
- Time Management
Customer Service
- Business Etiquette
- Business Writing Skills
- Community Relations Programs
- Conflict Resolution
- Consultative Selling
- Customer Service – Face to Face and on the Phone
- Direct Mail Marketing Techniques
- Diversity in the Workplace
- Electricity Conservation Programs
- Electricity Distribution
- Electricity Diversion, Detection and Revenue Recovery
- Electricity Transmission and Grid Management
- FACT Act Red Flags Programs for Energy Utilities
- Fuel cells
- Greening the Office
- Handling Consumer Complaints
- Handling Sales Objections
- Home Energy Use – Helping Lower Electricity Bills
- Interview Skills
- Key Customer Programs
- Leadership Skills
- Meeting Management Skills
- Negotiation Skills
- Office Safety
- Oral Communication Skills
- Payment Card Data Security
- Personal Computer and Internet Security
- Sales Management
- Sales Skills for Electric Utilities
- Sexual Harassment in the Workplace
- Stress Management
- Supervisory Management I
- Supervisory Management II – Performance Management
- Team Building
- Telemarketing Programs and Skills
- Time Management
- Violence in the Workplace
Director
- Administrator’s Guide to An Effective Learning Program
- Algae for Energy
- Alternative, Renewable, Sustainable, and Green Energy
- Basic Financial Statements
- Biomass Energy – An Overview
- Board Delegation of Operating Authority
- Board Governance of Electric Cooperatives
- Board’s Role in Monitoring Performance
- Business Continuity Planning
- Business Writing Skills
- Change Management
- Coaching Employees
- Cogeneration: Combined Heat and Power
- Community Relations Programs
- Conflict Resolution
- Consultative Selling
- Delegation Skills
- Diversity in the Workplace
- Drug-free Workplace Program
- Electric Cars – The Issues
- Electric Utility Accounting
- Electricity Conservation Programs
- Electricity Diversion, Detection and Revenue Recovery
- Electricity Industry – An Introduction
- Electricity Transmission and Grid Management
- Ethics for Electric Utilities
- Evaluating Financial Leases
- Federal Energy Regulatory Commission (FERC)
- Fuel cells
- Geothermal Energy
- Governance of Public Electric Utilities
- Grid-Scale Power Storage for Intermittent Sources of Electricity
- Handling Consumer Complaints
- Hiring Skills
- Hydrogen for Energy
- Hydropower
- Interview Skills
- Landfill and Digester Gas (Biogas)
- Leadership Skills
- Meeting Management Skills
- Motivating Employees
- Negotiation Skills
- North American Electric Reliability Corporation (NERC)
- Office Safety
- Oral Communication Skills
- Pandemic Planning
- Performance Appraisals and Meetings
- Personal Computer and Internet Security
- Project Management
- Sales Management
- Sexual Harassment in the Workplace for Employees
- Smart Meters
- Solar Energy for Electricity and Heating
- Strategic Planning for Electric Utilities
- Stress Management
- Supervisory Management I
- Supervisory Management II – Performance Management
- Team Building
- Teams and Team Effectiveness
- Time Management
- Wind Energy
Energy Supply
- Accident Investigation
- Bloodborne Pathogens – OSHA Standard
- De-energizing Lines and Equipment
- Electric Cars – The Issues
- Electrical Substations
- Electricity Distribution
- Electricity Generation
- Federal Energy Regulatory Commission (FERC)
- Fuel cells
- Grid-Scale Power Storage for Intermittent Sources of Electricity
- Hazard Communication Standard (OSHA)
- Hydrogen for Energy
- Hydropower
- Landfill and Digester Gas (Biogas)
- Lockout /Tagout – OSHA Standard
- Meeting Management Skills
- Negotiation Skills
- North American Electric Reliability Corporation (NERC)
- Nuclear Electricity
- Smart Meters
- Solar Energy for Electricity and Heating
- Wind Energy
Finance
- Basic Financial Statements
- Evaluating Financial Leases
- Hiring Skills
- Interview Skills
- Meeting Management Skills
- Negotiation Skills
- Office Safety
- Performance Appraisals and Meetings
- Personal Computer and Internet Security
- Stress Management
- Supervisory Management II – Performance Management
- Team Building
- Time Management
- Unlawful Harassment
Human Resources
- Accident Investigation
- Administrator’s Guide to An Effective Learning Program
- Americans with Disabilities Act
- Business Continuity Planning
- Business Etiquette
- Business Writing Skills
- Change Management
- Coaching Employees
- Conflict Resolution
- Consultative Selling
- CPR – AED Training
- Customer Service – Face to Face and on the Phone
- Delegation Skills
- Diversity in the Workplace
- Drug-free Workplace Program
- Electric Cooperatives
- Greening the Office
- Handling Consumer Complaints
- Hiring Skills
- Interview Skills
- Leadership Skills
- Meeting Management Skills
- Motivating Employees
- Negotiation Skills
- Office Safety
- Oral Communication Skills
- Pandemic Planning
- Performance Appraisals and Meetings
- Personal Computer and Internet Security
- Project Management
- Sales Management
- Sexual Harassment in the Workplace
- Sexual Harassment in the Workplace for Employees
- Stress Management
- Supervisory Management I
- Supervisory Management II – Performance Management
- Team Building
- Teams and Team Effectiveness
- Time Management
- Unlawful Harassment
- Violence in the Workplace
Information Technology
- Business Continuity Planning
- FACT Act Red Flags Programs for Energy Utilities
- Federal Energy Regulatory Commission (FERC)
- Hiring Skills
- Interview Skills
- Meeting Management Skills
- Negotiation Skills
- North American Electric Reliability Corporation (NERC)
- Office Safety
- Oral Communication Skills
- Performance Appraisals and Meetings
- Personal Computer and Internet Security
- Project Management
- Smart Meters
- Stress Management
- Supervisory Management II – Performance Management
- Team Building
- Time Management
- Unlawful Harassment
Legal
- Americans with Disabilities Act
- Board’s Role in Monitoring Performance
- Drug-free Workplace Program
- Electricity Diversion, Detection and Revenue Recovery
- Governance of Public Electric Utilities
- Handling Consumer Complaints
- Leadership Skills
- Meeting Management Skills
- Negotiation Skills
- Office Safety
- Oral Communication Skills
- Pandemic Planning
- Performance Appraisals and Meetings
- Personal Computer and Internet Security
- Sexual Harassment in the Workplace
- Sexual Harassment in the Workplace for Employees
- Strategic Planning for Electric Utilities
- Stress Management
- Supervisory Management II – Performance Management
- Team Building
- Time Management
- Unlawful Harassment
- Violence in the Workplace
Lineworker
Management
- Accident Investigation
- Administrator’s Guide to An Effective Learning Program
- Algae for Energy
- Alternative, Renewable, Sustainable, and Green Energy
- Americans with Disabilities Act
- Basic Financial Statements
- Biomass Energy – An Overview
- Bloodborne Pathogens – OSHA Standard
- Board Delegation of Operating Authority
- Board Governance of Electric Cooperatives
- Board’s Role in Monitoring Performance
- Business Continuity Planning
- Business Etiquette
- Business Writing Skills
- Change Management
- Coaching Employees
- Cogeneration: Combined Heat and Power
- Community Relations Programs
- Conflict Resolution
- Consultative Selling
- Customer Service – Face to Face and on the Phone
- Delegation Skills
- Direct Mail Marketing Techniques
- Diversity in the Workplace
- Drug-free Workplace Program
- Electric Cars – The Issues
- Electric Utility Accounting
- Electrical Substations
- Electricity Conservation Programs
- Electricity Diversion, Detection and Revenue Recovery
- Ethics for Electric Utilities
- Evaluating Financial Leases
- FACT Act Red Flags Programs for Energy Utilities
- Federal Energy Regulatory Commission (FERC)
- Fuel cells
- Geothermal Energy
- Governance of Public Electric Utilities
- Greening the Office
- Grid-Scale Power Storage for Intermittent Sources of Electricity
- Handling Consumer Complaints
- Handling Sales Objections
- Hiring Skills
- Hydrogen for Energy
- Hydropower
- Interview Skills
- Landfill and Digester Gas (Biogas)
- Leadership Skills
- Lockout /Tagout – OSHA Standard
- Meeting Management Skills
- Motivating Employees
- Negotiation Skills
- North American Electric Reliability Corporation (NERC)
- Nuclear Electricity
- Office Safety
- Oral Communication Skills
- Pandemic Planning
- Performance Appraisals and Meetings
- Personal Computer and Internet Security
- Project Management
- Sales Management
- Sexual Harassment in the Workplace for Employees
- Smart Meters
- Solar Energy for Electricity and Heating
- Strategic Planning for Electric Utilities
- Stress Management
- Supervisory Management I
- Supervisory Management II – Performance Management
- Team Building
- Teams and Team Effectiveness
- Telemarketing Programs and Skills
- Time Management
- Unlawful Harassment
- Violence in the Workplace
- Wind Energy
Marketing
- Administrator’s Guide to An Effective Learning Program
- Algae for Energy
- Alternative, Renewable, Sustainable, and Green Energy
- Atoms, Conductors, Insulators and Flow
- Biomass Energy – An Overview
- Business Etiquette
- Business Writing Skills
- Change Management
- Circuits and Wires
- Coaching Employees
- Cogeneration: Combined Heat and Power
- Community Relations Programs
- Conflict Resolution
- Consultative Selling
- Customer Service – Face to Face and on the Phone
- Delegation Skills
- Direct and Alternating Current
- Direct Mail Marketing Techniques
- Diversity in the Workplace
- Electricity Conservation Programs
- Electricity Generation
- Electricity Industry – An Introduction
- Electricity Transmission and Grid Management
- FACT Act Red Flags Programs for Energy Utilities
- Fuel cells
- Geothermal Energy
- Grid-Scale Power Storage for Intermittent Sources of Electricity
- Handling Consumer Complaints
- Handling Sales Objections
- Hiring Skills
- Hydrogen for Energy
- Hydropower
- Interview Skills
- Landfill and Digester Gas (Biogas)
- Leadership Skills
- Meeting Management Skills
- Motivating Employees
- Negotiation Skills
- Nuclear Electricity
- Office Safety
- Oral Communication Skills
- Pandemic Planning
- Performance Appraisals and Meetings
- Personal Computer and Internet Security
- Project Management
- Sales Management
- Sexual Harassment in the Workplace
- Smart Meters
- Solar Energy for Electricity and Heating
- Stress Management
- Supervisory Management I
- Supervisory Management II – Performance Management
- Team Building
- Teams and Team Effectiveness
- Telemarketing Programs and Skills
- Time Management
- Unlawful Harassment
- Voltage, Current and Resistance
New Employees
- Americans with Disabilities Act
- Atoms, Conductors, Insulators and Flow
- Bloodborne Pathogens – OSHA Standard
- Business Continuity Planning
- Business Etiquette
- Business Writing Skills
- Circuits and Wires
- Conflict Resolution
- Customer Service – Face to Face and on the Phone
- Direct and Alternating Current
- Diversity in the Workplace
- Drug-free Workplace Program
- Electrical Substations
- Electricity Distribution
- Electricity Generation
- Electricity Industry – An Introduction
- Electricity Transmission and Grid Management
- Greening the Office
- Handling Consumer Complaints
- Meeting Management Skills
- Negotiation Skills
- Office Safety
- Oral Communication Skills
- Pandemic Planning
- Personal Computer and Internet Security
- Sexual Harassment in the Workplace
- Stress Management
- Time Management
- Unlawful Harassment
- Violence in the Workplace
- Voltage, Current and Resistance
Project Manager
- Americans with Disabilities Act
- Bloodborne Pathogens – OSHA Standard
- Hazard Communication Standard (OSHA)
- Hydropower
- Landfill and Digester Gas (Biogas)
- Leadership Skills
- Meeting Management Skills
- Negotiation Skills
- Oral Communication Skills
- Performance Appraisals and Meetings
- Personal Computer and Internet Security
- Project Management
- Stress Management
- Supervisory Management II – Performance Management
- Team Building
- Time Management
- Wind Energy
Rate Setting
Safety
- Accident Investigation
- Atoms, Conductors, Insulators and Flow
- Bloodborne Pathogens – OSHA Standard
- Business Continuity Planning
- Circuits and Wires
- CPR – AED Training
- De-energizing Lines and Equipment
- Direct and Alternating Current
- Electrical Substations
- Electricity Distribution
- Electricity Diversion, Detection and Revenue Recovery
- Federal Energy Regulatory Commission (FERC)
- First Aid Training
- Hazard Communication Standard (OSHA)
- Lockout /Tagout – OSHA Standard
- Meeting Management Skills
- North American Electric Reliability Corporation (NERC)
- Nuclear Electricity
- Office Safety
- Personal Computer and Internet Security
- Project Management
- Smart Meters
- Voltage, Current and Resistance
Utility Sales
- Algae for Energy
- Alternative, Renewable, Sustainable, and Green Energy
- Basic Financial Statements
- Biomass Energy – An Overview
- Business Writing Skills
- Cogeneration: Combined Heat and Power
- Consultative Selling
- Customer Service – Face to Face and on the Phone
- De-energizing Lines and Equipment
- Direct Mail Marketing Techniques
- Diversity in the Workplace
- Electric Cars – The Issues
- Electrical Substations
- Electricity Conservation Programs
- Electricity Distribution
- Electricity Diversion, Detection and Revenue Recovery
- FACT Act Red Flags Programs for Energy Utilities
- Federal Energy Regulatory Commission (FERC)
- Fuel cells
- Geothermal Energy
- Handling Consumer Complaints
- Handling Sales Objections
- Hiring Skills
- Hydrogen for Energy
- Hydropower
- Interview Skills
- Landfill and Digester Gas (Biogas)
- Leadership Skills
- Meeting Management Skills
- Negotiation Skills
- North American Electric Reliability Corporation (NERC)
- Nuclear Electricity
- Office Safety
- Oral Communication Skills
- Payment Card Data Security
- Performance Appraisals and Meetings
- Personal Computer and Internet Security
- Sales Management
- Sales Skills for Electric Utilities
- Smart Meters
- Solar Energy for Electricity and Heating
- Stress Management
- Supervisory Management II – Performance Management
- Team Building
- Telemarketing Programs and Skills
- Time Management
- Unlawful Harassment
- Wind Energy
